I’ve purchase a lot of dvd movies the customer service at Classic Movies is the best! I don’t know if it was our DVD player that couldn’t read this movie. But mit didn’t matter because this company kept trying until my Dads player could read it. Never asked us to mail anything back and it really sped up the process. Just exceptional customer service. A tip: write your order number down. This helps both ends. Thank you again Classic Movies for a great product hard to find anywhere else and for being so thorough.